Cardinal Care is Coming Soon

Cardinal Care logo

Virginia Medicaid is rebranding its health coverage programs as Cardinal Care on January 1, 2023.

All managed care and fee-for-service members will automatically become part of Cardinal Care. Some members may soon receive a new ID card with the Cardinal Care logo that will become active on January 1.

Open Enrollment

Open enrollment is a certain time when you can change your health plan for any reason. It is only once a year.

For some members, open enrollment starts October 1 and ends December 31, 2022. For others, open enrollment starts November 1 and ends December 31, 2022. We will send you a letter by mail with your dates.

If you want to change your health plan:

  • Review all of your choices. There are many health plans.
  • Find out which health plans work with your providers.
  • Review each health plan’s added benefits.
  • If you get Medicare, consider choosing a Dual Special Needs Plan (D-SNP).

If you do not want to change your health plan, you don’t need to do anything.

For help, call the Enrollment Helpline at 1-844-374-9159 from 8:30 a.m. to 6 p.m., Monday through Friday.

Need health coverage?

COVER Virginia

Apply now!: COVER Virginia - New low-cost health coverage for adults. Get more information at coverva.org.


For help choosing a health plan, call the CCC Plus Helpline.

Toll-free number:  1-844-374-9159
TTY:  1-800-817-6608
Hours of operation:  Monday – Friday, 8:30 a.m. – 6:00 p.m.

To speak with us for a member, go to Authorized caller information.

We can speak with you in other languages.

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