Care Coordination

Your new Care Coordinator is here to help you!

Your health plan will provide a Care Coordinator to work with you and your doctor to create a health care plan just for you. Your Care Coordinator can answer your questions about health benefits and help you get the care you need. Your Care Coordinator will:

• Be your main contact for your questions about healthcare services
• Ask you questions about your health
• Work with you to make a written plan to help you meet your health goals
• Help you make doctor appointments if needed
• Help you find transportation for doctor visits
• Make sure you have all pre-approvals and referrals when needed
• Help you access community and social services
• Talk with you and your health care team to make sure your needs are met

Aetna Better Health
1-855-652-8249
Press #1 and ask for Care Coordination

Anthem Healthkeepers Plus
1-855-323-4687
Press #4

Molina Complete Care
1-800-424-4524

Optima Health Community Care
757-552-8398 or Toll Free: 1-866-546-7924

UnitedHealthcare Community Plan
1-866-622-7982

Virginia Premier Health Plan
1-877-719-7358
Select prompts: 3-3-4-1