Scheduled maintenance

We will be performing scheduled maintenance on Saturday, October 23 beginning at 9:00 p.m. EST and ending Sunday, October 24, at 6:00 p.m. EST. The website will be unavailable during this time. We apologize for any inconvenience this may cause.

Open Enrollment

Open enrollment is a certain time when you can change your health plan for any reason. It is only once a year.

For some members, open enrollment starts October 1 and ends December 31, 2021. For others, open enrollment starts November 1 and ends December 31, 2021. We will send you a letter by mail with your dates.

If you want to change your health plan:

  • Review all of your choices. There are many health plans.
  • Find out which health plans work with your providers.
  • Review each health plan’s added benefits.
  • If you get Medicare, consider choosing a Dual Special Needs Plan (D-SNP).

If you do not want to change your health plan, you don’t need to do anything.

For help, call the Enrollment Helpline at 1-844-374-9159 from 8:30 a.m. to 6 p.m., Monday through Friday.

Adult dental update

Starting July 1, 2021, adult Medicaid members will have more dental services and provider choices through DentaQuest. Covered services will include:

  • Cleanings, X-rays, and exams
  • Fillings, root canals, and oral surgery
  • Dentures

To find a dentist near you, go to DentaQuest. To learn more, call 1-888-912-3456 (TTY: 1-800-466-7566).

Dental services for children and pregnant women will not change.

Need health coverage?

COVER Virginia

Apply now!: COVER Virginia - New low-cost health coverage for adults. Get more information at coverva.org.